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Terms and Conditions

Good food, fresh ingredients

Terms and Conditions

Welcome to Andalucia Tapas Restaurant website terms and conditions for use.

These terms and conditions apply to the use of this Website, in restaurant promotions and our data collection policy. By accessing this Website and/or contacting us via email or telephone you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or access this Website.

Definitions

Conditions – means these terms and conditions and the Special Conditions

Product – means a dish or drink listed on our menu and promoted via this website, on social media or at a venue

Product Description – means that part of the Website where certain terms and conditions in respect of the individual Product are provided

Special Conditions – means the terms and conditions in the Product Description

Users – means the users of the Website collectively

Personal Information – means the details provided by you during booking process

We/us – means Andalucia Tapas Restaurant

Website – means the website located at https://andaluciatapaslondon.co.uk/ or any subsequent URL which may replace it

Cookies – means small text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer

United Kingdom – means England, Wales, Scotland, Northern Ireland and the Channel Islands

You – means a user of this Website.

General terms

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Andalucia Tapas Restaurant adheres to GDPR regulations which came into place on May 25th 2018. We allow the customer to opt in to joining our mailing list and keep a trace of how and when this occurred. If you’d would like to unsubscribe at any time you can by emailing us at: bookings@andaluciatapaslondon.co.uk or by clicking the unsubscribe link which appears in the footer of email communications.

Data retention:

We retain your data, in the form of an email address, phone number and name for:

email – we will from time to time email you with offers, events and promotions run by Andalucia Tapas Restaurant. You will only receive these communications if you opted in to be part of our email mailing list.

phone number – we will ask for your phone number when you book a table with us. We do not contact you via SMS with promotions following this.

name – we will ask for your name when you book a table with us.

It is Andalucia Tapas Restaurant’s retention policy to keep customer data for 2 years. The policy starts from the date of interaction with us. Once the retention date has been reached and if the customer has not interacted with Andalucia Tapas Restaurant for the period of two years, we (inclusive of service providers) we will delete any record of you from our order systems. If you opted in to hear from us via email, your email will remain on the database for the purpose of marketing to you. Please note that in the event of no activity over a two year period, your email will be removed from our system. In this instance no activity will be deemed as “no email opens” in the two year period of you being on your database.

Limitation of liability

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

any loss of goodwill or reputation; or

any special or indirect losses

suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Survival

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Contact

For any queries regarding our service, please contact us via email at bookings@andaluciatapaslondon.co.uk

Our company details are:

Andalucia Tapas Restaurant

4 Panton St, West End, London SW1Y 4DL

Company registration number:

Guarantee

If at any point you are not satisfied with your experience at Andalucia Tapas Restaurant, please contact us to speak to a member of the team about your query. You’ll need to provide us with details of your visit including date of visit and restaurant location.

We’ll always do our best to make sure that you’re satisfied with the outcome.

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